In certain scenarios, when you are either viewing or printing payroll forms and reports, you might end up in an error showing: QuickBooks unable to locate PDF viewer. While this error message suddenly pops up on to your screen, it further hinders the printing or viewing process. You might come across QuickBooks unable to locate PDF viewer problem, in case you are using an outdated PDF viewer or there are damaged qbprint.qbp files.
A bunch of other triggers can be behind the occurrence of QuickBooks unable to locate PDF viewer problem, which we will try to elaborate later in this piece of information. While the error can be a bit critical and technical to eliminate, we are here to assist you with the right set of solutions. This segment is curated in a way to technically eliminate the error from its root cause and help you get through it.
Also Read: How to fix QuickBooks Update Error 1603?
What causes QuickBooks Unable to locate pdf viewer error?
As this tends to be a pdf and print error, it can be often experienced when the windows print components get damaged. Not just that, but there are a few other reasons why you can experience QuickBooks unable to locate pdf viewer error. Let us explore each of the reasons and try find a fix for it.
- One of the basic reasons behind this issue can be if Adobe reader is installed on Windows
- You can further come across similar issue, if the Adobe Reader isn’t set up as the default pdf viewer app in QuickBooks
- Another possible reason can be if QuickBooks doesn’t have the latest updates installed
- Or if the qbprint.qbp file gets damaged or missing from the installation directory
You might find this helpful: How to fix QuickBooks Script Error?
Solutions to fix QuickBooks Unable to Locate PDF Viewer
After you have explored the reasons behind the occurrence of such issue, it is time for you to understand the quick fixes for the same and try getting rid of it permanently.
Solution 1: Use Pdf and Print Repair Tool
Intuit offers you a bunch of tools to eliminate the errors that you come across when working on QuickBooks. In this case, you can use QuickBooks pdf and print repair tool to fix the QuickBooks unable to locate the pdf viewer. This tool can be accessed easily using QuickBooks tool hub with the help of the steps shared below.
- To start with, you need to close QuickBooks and get the latest QuickBooks Tool hub downloaded and installed on your system
- After you open the QuickBooks tool hub, you will see the program problems tab.
- There, you need to choose pdf and print repair tool.
- You now have to wait for the tool to respond
- Now, once the scan process ends, you need to check if the issue is resolved
- Lastly, you need to try viewing, printing, emailing, or saving as a pdf from QuickBooks again
Must Read: How to deal with QuickBooks Error 3371: Could Not Initialize License Properties?
Solution 2: Repair, update, and reinstall Adobe Reader
If you fail to open a PDF document after opting for Adobe as a default program, then you simply have to repair, update, and reinstall Adobe Reader.
- Update Adobe Reader
- You will first have to move to Adobe Acrobat Reader Download Page
- Now, you need to note the version of the page and also open Adobe Reader App
- After that, you will have to head to the help tab and pick the about adobe reader
- The next step is to check if the Adobe version shown on the page and the Adobe’s website is the same
- Now, in case the versions don’t match, then you will have to click on help tab
- Followed by, selecting the check for updates tab
- You need to perform the onscreen steps and update the PDF viewer
Repair Adobe Reader
- You need to close all running programs and further try opening Adobe Acrobat Reader
- After that, move to help tab
- And choose repair acrobat installation
- Later, allow the application to repair and then try to reboot the system after the repair is complete.
Reinstall Adobe PDF Viewer
You can try to use the program and features option in control panel in order to uninstall Adobe PDF viewer.
- Here, you need to first open run command and then enter command appwiz.cpl to open the program and features window
- After that, select the option to view installed updates and then right click on Adobe and select option to uninstall
- Now, move to the web page for Adobe Acrobat Reader download
- After that, click on the option to install now and select the correct windows version
- Now, update file is downloaded, click on the option run and click on finish tab
Solution 3: Set Adobe Reader as Default PDF viewer
For Windows 7, 8, and 8.1
- You need to click on Windows start menu
- And then, choose control panel
- Now, select programs and then click on set default programs
- After that, find and select adobe reader
- The last step is to select set this program as default
For Windows 10
- You will first have to click on windows start menu
- And then, select settings tab and choose apps
- Now, click on default apps
- Scroll down to pdf and pick its default program
- The last step is to select Adobe Acrobat Reader and then click on switch anyway.
Conclusion!
Fixing the QuickBooks unable to locate PDF viewer issue becomes easier with the steps shared in this segment. Hopefully, reading this piece of information might have helped you in getting rid of the issue successfully. For more such helpful content, keep reading TransyncPro!
Other Quick Reads!
How to Fix QuickBooks Error 15222?
How to fix QuickBooks error 12029?
