Getting into errors can be extremely frustrating, especially when you are working on crucial activities. One such error that can distract you from working on QuickBooks can be QuickBooks error code 1311. This error usually shows up on the screen when you try to export a report to excel from the financial statement writer. The error appears on the screen with a warning sign: Error 1311: ‘’Source file not found: D:\ZF561407.CAB’. Verify that the file exists and that you can access it”. You can end up in this error when trying to update QuickBooks using a CD-ROM or any other compact disk device and the device shows an issue. To understand this glitch in detail, all you need is to stick to this segment till the end.
What leads to QuickBooks error code 1311?
Here are a few factors that can surely drag you into QuickBooks error code 1311.
- In case of damaged installation media, you can probably come across the QuickBooks error 1311
- Another possible cause can be if the setup files that are needed for the installation gets corrupted.
- Not just that, but if the CD/DVD drive results in some sort of reading issues, then it can stop the process in between.
- You can further end up in such an error if there aren’t sufficient permissions
- Or if the firewall and security software is interfering the installation process
Also See: How to fix QuickBooks Error 1321?
Solutions to QuickBooks Error 1311
Now that you know what factors can lead to QuickBooks error 1311, it is essential to understand and learn the quick solutions that you can implement. Here are some of the solutions that come in handy to get rid of the QuickBooks error code 1311.
Solution 1: Clean Install QuickBooks
Clean installation is an upgraded version of rebooting the system and this can surely fix the error up to certain extent. The steps to be performed in this case are:
- You need to first uninstall QuickBooks from your system
- After that, download QuickBooks clean install tool from the official website
- Once done with that, you need to run the tool and perform the onscreen prompts.
- The very next step is to reboot the system
- And further reinstall QuickBooks using the installation media
- The last step here is to perform the onscreen prompts and end the installation process.
Solution 2: QuickBooks Install Diagnostic Tool
Another solution that might come in handy is using the QuickBooks install diagnostic tool. The steps involved in this procedure are as follows:
- Start off with downloading QuickBooks install diagnostic tool
- And further install the tool on the system
- Once done with that, run the tool and let it scan for the installation issues
- Moreover, you need to carry out the onscreen prompts and complete the repair process
- Towards the end, you need to reboot the system and you are done
Also See: How to Fix QuickBooks Error 15276?
Solution 3: Updating OS and drivers
Well, in some scenarios, outdated OS and drivers can trigger errors like 1311 in QuickBooks. And thus, you should try updating the OS and the drivers. This involves the following steps:
- Simply begin with pressing windows tab and enter in Windows update in the search bar
- After that, click on check for update and allow windows to search for available updates
- You now have to install any pending updates
And this might fix the issue for you up to certain extent.
Solution 4: Temporarily disable firewall and security software
At times your security software might trouble you with the software connection and so you might require to disable the third party software with the help of the steps below:
- All you need is to open the security software or firewall settings on the system
- Once done with that, search for an option to temporarily disable the firewall or real-time protection.
- The next step is to perform the onscreen prompts to simply disable the security measures temporarily.
- After the installation is done, make sure to re-enable your security software.
Read Also: How to Resolve QuickBooks Error code 12029?
Solution 5: Copy the installation files to hard drive
If none of the above measures helped, try fixing the issue by copying the installation files to the hard drive. The steps that will work here are:
- You need to first insert the installation CD
- And then, open the file explorer and head to the CD drive
- Once done with that, choose all the files and folders on the installation media
- You now have to right click and opt for copy from the context menu
- The next step is to create a new folder on the desktop or any other location
- And lastly, you need to right click the new folder and select the paste option to copy the installation files.
Conclusion:
Coming across errors in QuickBooks is something that can’t be dodged. However, you can try eliminating the error from the root cause with the help of the solutions that we have shared in this segment. Hopefully, you might be able to resolve the error code 1311 successfully. For more such informative content, keep scrolling TranSync Pro!
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