QuickBooks keeps pushing updates to their software every now and then. And keeping your QuickBooks updated is always recommended for a smooth functioning of the program. But sometimes the update is not as easy as it is always. You might come across various errors that can occur while updating QuickBooks. One such error is QuickBooks Error 1712. So, are you stuck with QuickBooks Error 1712 while installing or updating QuickBooks? This frustrating error usually shows up with the message:
“Error 1712: One or more files required to restore your computer could not be found. Restoration will not be possible.”
This error occurs when QuickBooks is installed in a corrupted folder or your system has damaged files blocking the installation. Don’t worry—we’ve got proven fixes below.
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Why Does QuickBooks Error 1712 Happen?
- The error may appear if you are Installing QuickBooks in a damaged or corrupted folder.
- There are Registry errors or corrupted system files in your computer.
- Your computer may contain Malware, viruses, or adware interfering with installation.
- If you are using an outdated Windows OS that conflicts with QuickBooks.
- If the Previous QuickBooks versions was not uninstalled properly.
Symptoms of QuickBooks Error 1712
- You might see a Blue screen crash during installation.
- QuickBooks might freeze and land you up into this error
- Computer might show input/output errors.
- HTTP/HTTPS errors pop up repeatedly.
- System slows down or starts to behaves oddly.
- QuickBooks won’t install or take updates.
Also Read: How to fix QuickBooks Error 3371?
Quick Fixes for QuickBooks Error 1712
Step 1: Restarting Your Computer
- Close QuickBooks and all programs running in the background.
- Restart your computer to clear temporary glitches.
Step 2: Close All QuickBooks Processes via Task Manager
- Press
Ctrl + Shift + Esc
to open Task Manager. - Under Processes, end all tasks named:
QBW32.EXE
QBUpdate.exe
- Any other QuickBooks-related processes.
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Step 3: Reinstall QuickBooks in a New Folder
- Try Uninstalling QuickBooks via Control Panel > Programs.
- You may now Download the latest QuickBooks installer from Intuit’s official site.
- Do NOT use the default folder to install the new copy of the QuickBooks. Install to a new path like
C:\QuickBooksNew
.
Also Read: How to Resolve QuickBooks Error 1321?
Advanced Solutions for QuickBooks Error 1712
If the above provided easy steps does not fix the error. We recommend taking help of a qualified professional before proceeding for the advance steps listed below. Or if you are a bit computer savvy, go ahead and fix it yourself.
Method 1: Run QuickBooks Install Diagnostic Tool
- Download the QuickBooks Install Diagnostic Tool from Intuit’s Website.
- Install the Tool on your computer following the on-screen prompts.
- You can find the Tool from search box.
- Before you run QuickBooks Install Diagnostic Tool, make sure to close all the applications running in the background.
- Run the tool and select “I’m having installation issues”.
- Let it scan and repair errors automatically.
- After the scan is complete, Restart your PC.
- finally, try installing QuickBooks again.
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Method 2: Update Windows to the Latest Version
- Press
Windows + I
to open Settings. - Go to Update & Security > Windows Update.
- Click Check for Updates.
- If there are no updates available, your system must say “You’re Up-To-Date”
- In case there are pending updates, click on ‘Update Now‘.
- After you are done with the download and installation of the latest updates, Restart your system.
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Method 3: Use QuickBooks Tool Hub’s “Quick Fix My Program” Feature
- Download QuickBooks Tool Hub from Intuit’s official site.
- Install QuickBooks Tool Hub by clikcing the .exe file downloaded.
- Before running QB Tool Hub, close all running instances of QuickBooks.
- Open the Tool Hub and go to Program Problems > Quick Fix My Program.
- Follow the prompts to repair installation files.
- Once you see the success message, Reinstall QuickBooks.
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Method 4: Fix Registry Entries Manually
- Press
Windows + R
, typeregedit
, and hit Enter. - Navigate to:
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders
- Double-click AppData and change its value to:
%USERPROFILE%\AppData\Local
- Save changes and restart your PC.
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Method 5: Grant Admin Rights to QuickBooks
- Open Control Panel > User Accounts.
- Find
QBDataServiceUserXX
(replace XX with your QuickBooks version number). - Change its account type to Administrator.
- Click Apply and restart your computer.
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Conclusion!
Finally, after applying all the troubleshooting steps provided above, we believe you will be able to fix QuickBooks Error 1712, and you will be able to install QuickBooks updates once again. In case, if these steps don’t resolve the error or if you need any further assistance feel free to reach us via Chat or email. Our certified ProAdvisors at Transync Pro will troubleshoot the issue remotely and get QuickBooks working smoothly again—guaranteed!
FAQs: QuickBooks Error 1712
Q1: Can corrupted Windows files cause Error 1712?
Yes! Run sfc /scannow
in Command Prompt to repair system files.
Q2: Should I delete old QuickBooks folders before reinstalling?
Absolutely. Remove folders in C:\Program Files\Intuit
and C:\ProgramData\Intuit
after uninstalling.
Q3: Does malware cause Error 1712?
Yes. Scan your PC with antivirus software and remove threats before reinstalling QuickBooks.
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