Did you just end up in QuickBooks not responding error, when performing an important task on the software? Well, need not to panic at all, as this is a quite common error that many QuickBooks users face, and this error definitely has a valid solution. You can see a Window generated message when ending up in such an error, that states: A problem caused the program to stop working correctly or Windows is checking for a solution to the problem. Of course this can be extremely annoying error, and needs to be addressed immediately. And understanding this, we have curated this piece of writing that spills the causes, as well as the quick fixes that you can make use of to totally get rid of the QuickBooks has stopped working error. To get a better grip on to this, make sure that you abide by the steps below carefully.
What leads to QuickBooks Has Stopped Working Error?
The following set of reasons can drag you into QuickBooks stopped working or not responding error. Let us understand the reasons one by one:
- If your software stops functioning properly due to any sort of malware or virus attack
- Or if the QBWUSER.ini file available on the device gets damaged due to some reason
- You can further end up in a similar issue if the hard drive you are trying to access isn’t working
- Or if your system or the software requires any sort of additional resource to access the software.
- Not just that, but you can also end up in similar issue if the company file name is a bit too long than the said limit, which can end up in crashing the software.
See Also: How to fix QuickBooks Error 3371?
Quick Solutions to QuickBooks Not Responding or QuickBooks Has Stopped Working Error
You can try implementing the following measures to get rid of QuickBooks has stopped working error. Let us evaluate each of the methods one by one:
Solution 1: QuickBooks Refresher Tool
Using the right tool can surely help in rectifying the error from its root cause. In this case, you can make use of QuickBooks Refresher Tool using the set of steps below:
- Start off with the step to close QuickBooks software
- Heading forward, you need to download QuickBooks refresher tool and further save the file on the system
- You further have to click on run tab after the download process ends
- You need to execute QBRefresher tool
- Later on, you need to click on fix my QuickBooks option
- After that, the tool will automatically diagnose the issue
- Towards the end, you need to open QuickBooks and check if the issue continues.
Also Read: How to fix QuickBooks Script Error?
Solution 2: Rename the QB.INI file
In case the first method didn’t help you much, you simply have to go for renaming the QB.INI file with the help of the steps below:
- Start off by renaming the .ini file
- This will delete all the rundown records
- You will also have to reopen the company file and change the name
- The next step is to rename the file datastore.ecml
- Once you have done that, make sure to reboot the system and try opening QuickBooks
- In case the problem continues, head to solution listed below
Solution 3: Access the file from a fresh folder location
- This process requires you to press Win + E and this will open a new window
- Thereafter, you need to find the data file with the .qbw extension
- Once you are done with that, right click the same and also click on copy
- The next step is to head to the C: drive and further create a new folder
- Also, name this file as QBTest
- Now, enter the file to the folder you created
- After that, open QuickBooks by pressing CTRL
- And later on, you need to click on Open or restore an existing company
- Opt for QBTest Folder to complete the process
Also See: Fix Errors with QuickBooks Tool Hub
Solution 4: Disable antivirus temporarily
At times, your antivirus might cause certain trouble for you. In such a scenario, we suggest you to temporarily turn off the antivirus using the steps below:
- Start with rebooting your desktop
- If the error shows up, head to the antivirus program along with Windows Defender and there turn it off
- You will further have to reboot the system again to complete the process
- And lastly, check if this worked for you or not.
Solution 5: Make use of System Repair Tool
The last solution that you can implement is to use the QuickBooks system repair tool with the help of the steps enumerated below:
- Begin with, downloading system repair tool
- Save the file at a new location
- Close all the current working programs and install QuickBooks file doctor tool after running the program
- After the installation ends, you need to browse for the company file and click on the continue tab
- The process to fix this might take around 20 minutes.
- After all the scanning ends, simply restart the system and you are done.
Conclusion
Hopefully reaching the end of this article might help you in rectifying it permanently. For more such helpful content, keep scrolling TransyncPro.
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